- Customer Feedback
- Online Reviews
- Social Media
We provide service-oriented businesses with a fully integrated “Digital Storefront,” powered by a customer feedback platform that drives growth.
Most purchase decisions are made based on information found online. So we focus on two key areas to help build your business:
Your Digital Storefront
- Designing and developing a website that invites customers.
- Creating a brand identity/logo that elevates your company’s profile
- Integrating your website, social media pages and review sites so all of your digital assets are unified.
Customer Feedback and Reviews
- Encouraging the effortless posting of positive customer reviews on your testimonials page, your social media pages (Facebook, Google Business), and review sites that are critical to your business.
- Heading-off poor reviews before they are published on review sites. Turning a negative customer experience into a positive one.
- Activating your loyal customers.
- Increasing positive word-of-mouth and reviews so your customers become your most effective marketing source.
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.”