We utilize a simple NPS Technology Platform to gather real-time feedback from your customers and put their voices to work for you.
Rather than guessing whether you have provided a positive or negative customer experience we help you ask your customers for an honest assessment. And we lead with one highly effective question:
“What is the likelihood that you would recommend us to a friend or colleague?”
KiQ is connected to over 50 review sites, covering all business types.
Our platform allows for up to 4 additional questions and one open-ended question. 1-10 Rankings are automatically converted to 1-5 star ratings for Google.
86% of respondents who have read negative reviews claimed that the information impacted their buying decision.