PRICING

KiQ FEEDBACK PLATFORM

DESIGN & DEVELOPMENT

We have taken a platform developed for Fortune 1000 companies and made it work affordably for small-to-mid-sized businesses.

Pricing is based on what assets need to be developed and integrated.

  • Technology integration (database transfer, KiQ dashboard and communications templates)
  • Customer touch-point strategy and implementation
  • Email communication & survey development (on-going)
  • Training: KiQ technology platform, Customer communications, “Closing the loop” and converting customers to advocates
  • API / Database Integration
  • Integration with review sites
  • Testimonial widget (must have PHP enabled website)
  • Automated, end-to-end customer feedback platform customized to your needs
  • Online reviews and review monitoring
  • Email alerts for positive and negative feedback
  • Reporting / Dashboard
  • Email support
  • Semi-annual meetings
  • Survey and customer email optimization
  • Data analysis
  • Troubleshooting via email and phone
  • Automated, end-to-end customer feedback platform customized to your needs
  • Online reviews and review monitoring
  • Email alerts for positive and negative feedback
  • Reporting / Dashboard
  • Email support

Digital assets may include:

 

  • Website - 5-6 pages
  • Logo/Brand Identity Development
  • Social Media Pages:
  • Facebook
  • Google Business
  • Instagram
  • Twitter
  • Review Sites (TBD Based on Business category - up to 3 sites)
  • Annual Maintenance of Digital Storefront (Website, Social & Review sites)

ONE-TIME SET-UP FEE: 
$1500

KiQ STARTER 
Monthly Fee: $250

KiQ BASIC  
Monthly Fee: $150

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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.”