We place the tools you need to improve your business at your fingertips. And we are always there to help support your success.
Our service offering includes real-time data collection & reporting.
- Your KiQ Dashboard is easy to navigate and records and reports feedback as your customers provide it.
- We benchmark your NPS score overtime, so you can monitor improvement.
- You get email alerts when you receive positive or negative feedback so that you can address the good and the bad.
- We work with you on effectively “closing the loop” when customers report a bad experience, and we help you “activate” customers who like you.
"I think all good reporting is the same thing - the best attainable version of the truth."
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.”